Faq

To enhance your customer experience, we've compiled a list of frequently asked questions. Your feedback is invaluable to us, so please don't hesitate to reach out with any queries. ecothetrends.20715@gmail.com

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

We ship from our manufacturing factory or warehouse located in Maharashtra. Therefore, expect your items to be shipped separately if you order more than one item, as different factories specialize in various areas of manufacturing.

Yes, Cash on Delivery option is available.

Typically, it takes 3-7 business days for all orders to arrive. Shipping times may vary depending on the product and shipping location due to demand.

Absolutely, shipping is FREE across India.

Yes, we offer a simple 10 - 15 days return and refund policy. Please refer to our policy here: Click Here.

You can expect to receive your tracking number within 1-2 business days. If Tracking number doesn't get or provided number not working contact Here

Our company is located at Tirupati, Andhra Pradesh India.

Yes, all customers will receive a confirmation after placing their orders. If you don't receive one within 12 hours, please contact us.

We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. Cash on Delivery option is also available for most locations

Rest assured, all purchases made on our site are safe and secure. If you wish to cancel your order, please visit Cancellation page Click Here
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